Capitol City Movers Inc

They way over-charged from their estimate for us, we were given a estimate of 1800.00 to move a three bedroom house less than a tenth of a mile to our new location, they never told us that we would have to pay in cash until they had the truck loaded and then told us it wouldn't be unloaded until they were paid. They spent more time talking then they did working. Several items were scratched and box after box were mislabeled as to what was in them. We ended up paying 4200.00 for the move because they held our furniture hostage until they were paid. Again, don't ever use this company.

Move size: 3 Bedroom Home Service cost: $4200

Second half equally as good as the first. because the movers had done such a perfect move for our family, then comes our 90 year old fathers house that has been occupied since my childhood.(Meaning furniture on top of furniture) Tony,John and Larry showed up as agreed took one look and acted as though it would be nothing..Right.. 12 hours later they had moved a three bedroom home all the appliances and a six-foot 2800lb gun safe. I don't understand how there backs still work. Thanks guys for the spectacular move and most off all your due diligence in the matter. Without a hitch and received a repeat customer discount. awesome.

Service cost: $1437

Larry quoted me a minimum of 3 hours @ $85 to move belongings of a 1 bedroom apartment into a cargo van and move a king size bed and 5 drawer dresser to a local address in Pikeville. If these items required greater than the minimum 3 hours the recipient of the bed/dresser would pay the additional charge. The other furniture being moved would be free as we were donating it and he had a program for donations. The movers arrived 3.5 hours late in a white box truck with no markings of being Capital City Movers. When an hour late, I called Larry and he was not aware they were not at our place. They disappeared during the job for prolonged periods. The belongings were moved out of the apartment to the parking lot. They assisted loading one item in the cargo van the rest of the items had to be loaded by us. Everything was moved out of the apartment in 2.5 hours including the time they disappeared and the time the senior mover spent training the new hire mover.. I was prepared to pay the 3 hour minimum and I was then told there is an hour minimum travel time to cover cost of truck and gas. My move did not involve any travel time and I was not informed of this when I set up the move. The senior mover made me feel very uncomfortable and I had no choice but to pay him in cash. He would not accept a check or credit card which is another thing I was not told when I scheduled the move. They left with the other recipients belongings at 6:45pm and did not show up to deliver until after 8 pm. The place was at most 10 minutes away. It took 15 minutes to deliver the bed and dresser and they charged that person for 2 hours at $85.00. The 2 movers did not work 6 hours and therefore the move should not have been a 6 hour charge at $85 an hour. I emailed Larry explaining all of the above and requesting a refund of the $85 travel charge and reconsideration of the $170 charge paid by the other person and he responded immediately that he would look into the move and billing. A week later having not heard back from Larry led me to write this review so others are aware of the overcharging.

Service cost: $534

I wanted to write this to credit the four movers that came out to our home. All of our stuff was wrapped and delivered as nice as possible . They were very polite and took the time to wrap and place all of our high end electronics,disconnected our ice maker as well as all of our appliances. The baby grand piano that has been in our family for two generations was disassembled and shipped without any damage even though they had to move it up two flights of stairs. The total cost for the move impressed me compared to previous moves. They deserve all the prompts for a move well done.

Service cost: $980

Second time around moving and using CAPITOL CITY MOVERS and it doesn't get any better. Was I wrong! At the new house we had a 8 seat sectional couch with the recliners and pull out bed built within. HEAVY HEAVY HEAVY! Do to new construction the front door would not be a option for this particular piece of furniture. (Not enough porch built yet) without hesitation these movers carried by hand my 350 pound sectional off the walkway through tall grass around the front, side and all the way to the back side in through the patio door then house door back to the front family room that had 4 steps down into. Without a single rest, without a rub, scratch or tear. As if that was not bad enough my wife later decided to move that same couch into a adjacent room. No complaints from the movers, no extra charges. Just great service. The move lasted a little longer than expected, However between the heat index, new construction and my wife it was to be expected. Great job guys and well done,thanks. If you are moving these are the movers that you need that you want.

Move size: 3 Bedroom Home Service cost: $728